Customer Relationship Management (CRM)

Software for Managing Customer Relations in Effective Manner.

What is CRM?

Zoho CRM

Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyse customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships and assist in customer retention and drive sales growth.

How Zoho CRM can help you to manage your customer?

Save more time with automation

  • Reach customers across every channel: telephone, email, live chat, and social media

  • Get real-time notifications when customers interact with your business

  • Measure the effectiveness of your customer communication and find the best time and channel to reach out to your customers

Connect with your customers wherever they are

  • Reach customers across every channel: telephone, email, live chat, and social media.

  • Get real-time notifications when customers interact with your business.

  • Measure the effectiveness of your customer communication and find the best time and channel to reach out to your customers.

Get real-time reports and insights

  • Make smarter business decisions with powerful, real-time analytics.

  • Measure and manage your organization’s territory-wide sales performance.

  • Track key performance indicators, including current trends and future predictions.

Conversational AI for smarter selling

  • Find any information you need from your CRM data, instantly with the help of Zia, your AI-powered sales assistant.

  • Get advanced lead and deal predictions from Zia so that you can identify the leads that are likely to convert and ultimately close more deals.

  • Receive intelligent alerts, task reminders, and suggestions for the best times to contact your leads based on your past successful interactions.

Why choose Zoho CRM?

  • Simple, straightforward user interface with a minimal learning curve.

  • Deployment, consultation, onboarding, and training programs to help you get started smoothly.

  • Migration wizard to easily import data from spreadsheets or other CRM systems.

  • Sell on the go with our award-winning CRM apps for both iOS and Android.

  • Fully extensible developer platform that facilitates tighter integration of CRM with external systems and applications.

  • Flexible, month-to-month contracts supported by transparent pricing plans.

Contact Us

SOLUTIONS BEYOND LIMIT

D-36-06, Dataran 3 Two No, 2, Jalan 19/1, 46300 Petaling Jaya, Selangor.

03-7625 8571      support@10infinity.com

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