Cloud Solutions for enterprise IT

Scale your IT to support multi-cloud and hybrid infrastructures.

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Cloud-native solutions for IT management

Products

Features

ServiceDesk Plus

ServiceDesk Plus

Full-stack service management for enterprises.

ServiceDesk Plus is a game-changer in redirecting the efforts of IT teams from daily firefighting to proactive IT management. It provides great visibility and central control in dealing with IT issue to ensure that businesses won't suffer any downtime. For more than 10 years, ServiceDesk Plus has benefited millions of IT folks, end-users, and stakeholders alike.

  • Track incidents easily

  • Implement changes with minimal impact and risks

  • Showcase all IT services in a service catalogue

  • Gain IT help desk insights

  • Empower end-users with a self-service portal

  • Create a rich knowledge base

  • Automatic ticket dispatch

  • Manage an entire IT asset inventory

Awards & Recognitions

Gartner
crozdesk
Capterra 2019
Gartner peerinsights 2018
Category Leader
Info-tech award
Forrester
IT servive award
Pink Verify 2011
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Dekstop Central

Dekstop Central

Unified endpoint management and security.

Desktop Central is an integrated desktop and mobile management software that helps technicians manage servers, laptops, desktops, smartphones, and tablets from a central location. Automate routine jobs such as installing patches, distributing software, managing IT assets and software licenses, and taking control of remote desktops. ManageEngine also offers a version of Desktop Central exclusively for managed service providers much more.

  • Automate your patch management

  • Deploy software across the organisation

  • Simplify asset management

  • Manage mobile devices and enable BYOD

  • Enable collaboration with remote controls

  • Protect against data loss and mitigate risks

Awards & Recognitions

aw-gartner
uem-awards
nextgen-uem
high-performer-2020
idc-logo
gbasilver
petrimainlogo
communitychoice-removebg-preview
software-reviews-dq-removebg-preview
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Identity Manager Plus

Identity Manager Plus

Secure single sign-on for enterprise applications.

Identity Manager Plus is a cloud-based single sign-on (SSO) service that provides enterprise users with secure, one-click access to business applications. Users only have to log in once to access all their applications.

  • Centralized access

  • Standardized SAML-based SSO

  • Leverage existing identities

  • Audit application usage and access

  • Easy user management

Mobile Device Manager Plus

Mobile Device Manager Plus

Comprehensive mobile device management.

With employees rapidly embracing smartphones and tablets as their go-to devices, concerns regarding enterprise security are on the rise—especially since mobile devices are more likely to be subject to theft, data loss, and threats from malware. Mobile Device Manager Plus is an enterprise mobility management solution that helps enterprises harness the power of mobility while still providing optimum security.

  • Simplify device enrollment

  • Manage all business critical applications

  • Separate corporate and personal information in each device

  • Remotely distribute and manage documents

  • Provide secure access to the corporate email

  • Fortify enterprise security with mobile device management

Remote Access Plus

Remote Access Plus

Enterprise remote access.

Remote Access Plus is an enterprise remote support solution that helps system administrators and IT help desk technicians troubleshoot remote computers from a central location. Powerful features like advanced remote control and remote file transfer offer end users an elite remote support experience and reduce troubleshooting time from days to minutes.

  • Leverage advanced remote control

  • Resolve issues in seconds

  • Instantly collaborate with all stakeholders

  • Generate powerful reports

Patch Manager Plus

Patch Manager Plus

Automated multi-OS patch management.

Patch Manager Plus can help find all missing patches and vulnerable systems on a network and provides the necessary information needed for successful patch management. Patch Manager Plus provides real-time patch management metrics such as patch status dashboards, patch compliance audits, patch management reports.

  • Patch over 750 applications Deploy patches to Windows, Mac, Linux

  • Automate patch management

  • Meet unique deployment needs

  • Identify and report on patch compliance

Log360 Cloud

Log 360 Cloud

Secure log management from the cloud.

Log360 Cloud is a cloud-based log management solution for managing and storing logs from your IT infrastructure. This solution allows security teams to manage their logs from the cloud, helping them achieve their IT security and compliance objectives.

  • Instant and simple

  • Store and search

  • Audit and report

  • Receive alerts

  • Comply with regulatory mandates

Site24x7

Site 24x7

Full-stack monitoring for IT admins, DevOps, and SREs.

Site24x7 offers unified cloud monitoring for DevOps and IT operations. Monitor the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructures, including private and public clouds. End-user experience monitoring is done from over 90 locations around the world and various wireless carriers.

  • Monitor websites

  • Track real user experience

  • Monitor an entire server stack's health and availability

  • Obtain complete control with network monitoring

  • Quickly troubleshoot applications

Site24x7 StatusIQ

Site 24x7 StatusIQ

Status pages for real-time status and incident communication.

StatusIQ is a status and incident communication platform for modern software teams. It helps organizations effortlessly communicate service disruptions, planned maintenance, and real-time statuses to their customers and end users. The product comes with a customization option that helps StatusIQ users customize their status page, and add a personal touch to their customer conversations on the status update. ​

  • Public status pages for transparent communication

  • Incident notifications for end users

  • Maintenance notification for end users

  • Email and SMS notifications for subscribers

  • Domain, logo, and page customization

Site24x7 CloudSpend

Site 24x7

Cloud cost management for modern software teams.

CloudSpend is a cloud cost analytics and management solution for public cloud platforms. It aims to bridge the gap between capacity planning and cost optimization for resources running in the Amazon Web Services (AWS) environment. CloudSpend's business intelligence insights enable businesses to optimize their operational expenditures and implement effective budget controls across multiple cloud accounts.

  • Cost analytics for AWS

  • Spend analysis

  • Track spending based on business unit

  • Budget control

AlarmsOne

Alarms One

Centralized IT alert management.

AlarmsOne enables admins to centrally manage alerts from all of their IT management tools. AlarmsOne consolidates IT alerts and intelligently groups them based on host, network device, application, database, and more. It gives deeper visibility into each alert to minimize downtime and maximize performance.

  • Manage user privileges

  • Act on alerts

  • Create custom views and categorize alerts

  • Curb alert noise and ward off alert fatigue

  • Automate alert escalation

  • Schedule maintenance tasks

ZOHO

Business Applications for IT

Boost productivity and improve team collaboration.

Zoho Analytics

Zoho Analytics

Modern Self-service BI and Analytics Platform to connect, prepare and analyze your data, create stunning data visualizations, and discover hidden insights, all within minutes.

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Zoho CRM

Zoho CRM

Connect with your customers seamlessly, save more time with automation, get real-time reports and insights, and set up your own conversational AI for smart selling

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Zoho Creator

Zoho Creator

Zoho Creator is a low-code application development platform that helps you build multi-platform applications to solve your unique business needs.

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Zoho Assist

Zoho Assist

Zoho Assist is a web-based on-demand remote support and unattended remote access tool which helps ITSM system administrators to access, manage, and control.

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Zoho Projects

Zoho Projects

Project management application that enables businesses to plan activities, assign work, manage resources, and improve collaboration to get things done on time.

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Zoho Sprints

Zoho Sprints

An agile project management tool which is a simple, clutter-free solution that allows products to be improved quickly and continuously, which is the essence of agility.

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Zoho Workplace

Zoho Workplace

Zoho Workplace is a tightly integrated suite of productivity applications and suite that centralizes and streamlines all team files and communications.

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Zoho Mail

Zoho Mail

Zoho Mail is a secure, ad-free, enterprise-ready business email suite with vital features and comes with multiple collaboration tools and advanced security measures.

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Need Help Managing your ICT Infrastructure?

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03-7625 8571      support@10infinity.com

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